Delivery & Returns

Delivery

Items purchased via the on-line shop will typically be dispatched within two working days. All shipping is via Royal Mail tracked and Signed for services.

– Shipping to United Kingdom addresses is free.
– Shipping to European countries is £6.
– Shipping to countries in World Zone 1 is £10.

For all other countries please contact us for shipping costs.
Please refer to royalmail.com/international for definition of countries/zones.

Returns

We will accept returns of unused, undamaged items in their original presentation packaging (as applicable) up to 21 days from the delivery date.
Purchaser pays return shipping costs.
Where returned items require repair or refinishing the cost of this will be deducted from any refund.
To arrange a return contact us via email. (heather@gobbinscrafts.com).

Holiday Closure

From 14th April to 29th April.
During this period the workshop and showroom will be closed.
Additionally the on-line shop will be closed as we will be unavailable to process sales.